Frequently Asked Questions

What to do when there is an a dental emergency?

In case of a true dental emergency, please contact our Office for Emergency Care at 1-204-642-8393 for further information.

Are you currently taking new patients?

Yes. We are accepting new patients of all ages. To book an appointment click here.

Do you take in emergency/same day patients?

Yes. Our office does its best to allocate time daily to accommodate potential emergency patients. All patients, new or existing, are always encouraged to contact our clinic at first sign of a dental issue, and we will do our best to have you seen as soon as is necessary.

At what age should I start bringing my child to the dentist?

It is never too early to get a child acquainted with their dental team. Most children have some teeth by age one and most of their baby teeth by age two.

Decay can start within months of eruption and accidents can occur anytime. It is recommended that children start coming to the dentist between age one and two for a chair ride and an oral exam.

Our office offers free first visit appointments to patients age 3 and under , to encourage patients and their parents to have early dental education and intervention, and a healthy relationship with their dental team.

When should my child first use toothpaste and how much of it?

Removing food and plaque from the teeth and gums should be done routinely as the first tooth erupts; however a cloth or soft-bristled toothbrush dampened with water is only necessary in the early stages.

As your child gets older he or she can use a “training toothpaste” that is non-fluoridated up to age 3. At or around the third birthday, your child should transition to fluoridated toothpaste that is flavoured especially for children when they are able to spit.

Try to avoid minty flavours which can be perceived as “too spicy” or “burning” to your child’s tongue. When applying the toothpaste, only the bristles should be coated thinly; unlike the large, swooping ribbon of paste that is shown on commercials.

I don’t really like visiting the dentist, is there something I can do to relax?

We understand many people have concerns about having their teeth worked on. So, we strive to create a relaxing atmosphere. Our dental team strongly encourages our patients to communicate with us their personal preferences for a relaxing environment.

Televisions and stereos are mounted in all of our rooms to provide entertainment and distraction, but every individual is different.

If you prefer a quiet room, please let our team know, or if you prefer to bring your own music and headphones in for relaxation, we will work with you.

For more severe dental anxiety, our dentists can offer forms of oral sedation in our clinic to aid with pharmacological relaxation.

What precautions do you take to ensure patient safety?

Our entire practice team is well trained in state-of-the-art sanitation techniques designed to ensure patient safety.

This goes beyond wearing gloves and face masks to prevent passing germs, and includes a specialized sanitation center and a water filtration system guaranteeing a fresh water source for each patient.

What if I don’t have any Dental Insurance?

We accept, MasterCard, Visa, Interac, American Express, e-transfers and Cash. We also have a Dental Finance Program which you can apply for.

Will my Dental Insurance cover my Appointment and Treatment?

Everyone’s insurance plans are different. Therefore, our office can provide a copy of your Treatment Plan that has been set out by your Dentist.

You can then use this information to contact your Insurance company, prior to treatment, to be informed of what is covered and what is not. If you have any additional questions or concerns, our receptionists would be happy to assist you regarding appointments and fees.

Your insurance is a contract set up between you, your employer and the insurance company. Due to patient privacy rules, we, as your care providers, have limited access to the details of your insurance so we recommend that you be aware of the limitations of your insurance.

Is there a charge for a missed appointment?

If an appointment is missed, a fee of $102.30 will be charged to your account. Fees must be paid in full prior to any future appointments being made.

Where are you located?

We are right on the centre street in Gimli, Manitoba. there is plenty of parking in front or on the side of our building and the lake is just a block away. 31 centre street, Gimli, r0c1b0 - Google maps will bring you right to us.

You can click on our Social Media Icons below to catch up on some behind the scenes photos, stories, news and some helpful tips on oral care. We have Reviews as well as loads of photos. Thank you for taking the time and we look forward to being your Dentists.